Privacy Policy

Gill Construction (“we”, “our”, “us”) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy explains what personal information we collect, how we use it, and your rights regarding that information. It applies to all interactions with our website at gillconstruction.com.au, including our contact form and quote request form.

We collect personal information that you voluntarily provide when you:

• Submit our Contact form — full name, email address, phone number, selected service, and your message.
• Submit our Get a Free Quote form — full name, email address, phone number, project type, location (state), project size, timeline, budget range, and how you heard about us.

We do not collect payment information, government identifiers, or sensitive information through our website.

We use your personal information to:

• Respond to your enquiry or quote request.
• Assess your project requirements and prepare relevant proposals.
• Contact you by phone or email to discuss your project.
• Improve our website and service offerings.

We will not use your information for unsolicited marketing without your consent. We do not sell, rent, or trade your personal information to third parties.

Our website contact and quote forms are processed via Web3Forms (web3forms.com), a third-party form handling service. When you submit a form, your data is transmitted to Web3Forms' servers and then forwarded to us by email. Web3Forms' own privacy policy governs their handling of your data.

No form data is stored permanently on our website servers. We do not use session-based form analytics or autofill tracking.

Our website may use standard browser cookies to support basic site functionality (e.g. page navigation and layout preferences). We do not currently use third-party advertising cookies or cross-site tracking technologies.

If we introduce analytics tools (e.g. Google Analytics) in future, this policy will be updated accordingly.

We may disclose your personal information to:

• Our staff and contractors who need it to respond to your enquiry.
• Third-party service providers (such as Web3Forms) who assist us in operating our website.
• Government authorities or law enforcement where required by law.

We do not disclose your information to overseas recipients unless required by law or with your explicit consent.

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our website uses HTTPS encryption for all data transmitted through forms. Access to received enquiries is restricted to authorised Gill Construction personnel.

While we take these precautions, no method of electronic transmission is completely secure. We cannot guarantee absolute security.

We retain personal information received through enquiry and quote forms for as long as reasonably necessary to manage the project enquiry and for general business record-keeping purposes, or as required by law. Information no longer needed is securely deleted.

Under the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or outdated information.
• Request deletion of your information where we have no legal obligation to retain it.
• Withdraw consent for us to contact you at any time.

To exercise any of these rights, please contact us using the details in Section 11.

Our website may contain links to third-party websites (e.g. social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

If you have questions about this Privacy Policy, wish to make a privacy complaint, or would like to access or correct your information, please contact us:

We will respond to all privacy enquiries within a reasonable timeframe. We take all complaints seriously and will work with you to resolve any concerns.

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised “Last updated” date. We encourage you to review this page periodically.